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After-Sales Service System

The organizational structure of the Otis service system consists of three tiers.

First Level

The company headquarters houses a nationwide after-sales service and technical support center, offering a national 400 service hotline and online consultation services.

Second Level

Seven regional service centers are established nationwide, responsible for providing technical support across each region.

Level Three

Service centers in each province and municipality are staffed with dedicated technical service personnel responsible for after-sales support.

National Customer Service Hotline:400-808-1931
Log in to www.aodisie.com for online customer service.

After-Sales Service System Framework Diagram
After-Sales Service Centers